.trc-c-public{--trc-c-ink:#20242b;--trc-c-muted:#5f6570;--trc-c-line:#dedfe3;--trc-c-red:#ba342c;color:var(--trc-c-ink);font-family:inherit;line-height:1.6;box-sizing:border-box}

/* Native Fluent signup #4, below the complaint board and above the footer. */
.trc-c-coming-signup{max-width:900px;margin:24px auto 0;padding:40px 0 0;border-top:1px solid #dedfe3;background:#fff;text-align:left;font-size:18px;line-height:1.6}
.trc-c-coming-signup .ff-el-input--label label{font-size:18px!important;line-height:1.4!important}
.trc-c-coming-signup .ff-el-group:first-child .ff-el-input--label label{font-size:clamp(26px,3vw,34px)!important;line-height:1.2!important;letter-spacing:-.4px}
.trc-c-coming-signup label.ff-el-form-check-label,
.trc-c-coming-signup label.ff-el-form-check-label span{font-size:18px!important;line-height:1.6!important}
.trc-c-coming-signup input[type=checkbox]{width:20px;height:20px;accent-color:#e41e26}
.trc-c-coming-signup .ff-el-form-control{font-size:18px!important;min-height:48px}
.trc-c-coming-signup + .trc-c-coming-footer{margin-top:48px}
form#fluentform_4 label.ff-el-form-check-label,
form#fluentform_4 label.ff-el-form-check-label span{color:#333333!important;font-weight:400!important;opacity:1!important}
form#fluentform_4 .ff-el-input--label,
form#fluentform_4 .ff-el-input--label label,
form#fluentform_4 .ff-el-input--label label span{color:#171717!important;font-weight:700!important;opacity:1!important}
.trc-c-coming-signup .ff-btn-submit{background:#e41e26!important;border-color:#e41e26!important;color:#fff!important;font-size:18px!important;font-weight:700!important;line-height:1.4!important;min-height:50px;padding:14px 24px!important;border-radius:5px!important}
.trc-c-coming-signup .ff-btn-submit:hover{background:#bc1820!important;border-color:#bc1820!important}
.trc-c-coming-signup .ff-message-success{background:#fff;color:#222}
.trc-c-coming-signup .ff-message-success img{max-width:100%;height:auto}
@media(max-width:600px){.trc-c-coming-signup{padding:30px 0 0;margin-top:12px}.trc-c-coming-signup .ff-btn-submit{width:100%}.trc-c-coming-signup .ff-message-success>div{padding:8px!important}.trc-c-coming-signup .ff-message-success>div>div{min-width:0!important;flex-basis:100%!important}}
.trc-c-public *,.trc-c-inbox *,.trc-c-review *{box-sizing:border-box}
.trc-c-public h1,.trc-c-public h2,.trc-c-public p{color:inherit}
.trc-c-form-wrap{max-width:800px;margin:24px auto;padding:36px;border:1px solid var(--trc-c-line);border-radius:16px;background:#fff}
.trc-c-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px}
.trc-c-kicker{font-size:12px!important;font-weight:750;letter-spacing:1.7px;text-transform:uppercase;color:var(--trc-c-muted)!important;margin:0 0 8px}
.trc-c-heading h1{font-size:clamp(28px,4.5vw,42px);line-height:1.12;letter-spacing:-1px;margin:0}
.trc-c-bell{width:78px;height:64px;flex:0 0 78px;display:block}
.trc-c-lead{font-size:20px;line-height:1.45;font-weight:650;margin:0 0 10px}
.trc-c-form{margin-top:28px}
.trc-c-form label{display:block;font-size:15px;font-weight:650;margin:20px 0 8px}
.trc-c-form label span{font-weight:400;color:var(--trc-c-muted);font-size:13px}
.trc-c-form textarea,.trc-c-form input:not([type=checkbox]):not([type=hidden]),.trc-c-form select{width:100%;border:1px solid #b8bcc5;border-radius:8px;padding:12px 14px;background:#fff;color:#20242b;font:inherit;line-height:1.5;min-height:46px}
.trc-c-form textarea{resize:vertical}
.trc-c-public :is(input,textarea,select,button,a):focus-visible,.trc-c-feed-window:focus-visible{outline:3px solid #315ad0;outline-offset:3px}
.trc-c-help{font-size:13px;color:var(--trc-c-muted)!important;margin:8px 0 14px}
.trc-c-columns{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.trc-c-permissions{border:1px solid var(--trc-c-line);border-radius:10px;padding:8px 18px 16px;margin:26px 0 14px;min-width:0}
.trc-c-permissions legend{font-weight:700;padding:0 8px}
.trc-c-permissions label{display:flex;align-items:flex-start;gap:12px;cursor:pointer;margin:16px 0 0}
.trc-c-permissions input[type=checkbox]{width:19px;height:19px;flex:0 0 19px;accent-color:var(--trc-c-red);margin:4px 0 0}
.trc-c-permissions label span{font-size:14px;line-height:1.5;color:var(--trc-c-ink)}
.trc-c-permissions strong{display:block;font-size:14px;font-weight:650}
.trc-c-permissions small{display:block;margin-top:4px;font-size:13px;color:var(--trc-c-muted)}
.trc-c-button{display:inline-flex;align-items:center;justify-content:center;background:var(--trc-c-red);color:#fff!important;text-decoration:none!important;font-family:inherit;font-size:16px;line-height:1.4;font-weight:700;border:0;border-radius:8px;padding:14px 24px;min-height:48px;cursor:pointer}
.trc-c-button:hover{background:#982b25}
.trc-c-trap{position:absolute!important;left:-10000px!important;width:1px;height:1px;overflow:hidden}
.trc-c-message,.trc-c-error{padding:20px;border-radius:10px;margin:20px 0;background:#eef6f0;border:1px solid #b4ceb9}
.trc-c-error{background:#fff1ef;border-color:#d89e99;color:#7d2822}
.trc-c-message h2{margin:0;font-size:25px}

/* v1.17.90 — match the receipt order, inline reference, and brand red used in Brevo. */
.trc-c-reference-ticket{position:relative;width:100%;max-width:100%;box-sizing:border-box;margin:24px 0 8px;padding:18px 22px;border:1px solid #c9c9c9;border-left:8px solid #ed1c24;border-radius:8px;background:#fffdfb;box-shadow:0 3px 10px rgba(0,0,0,.08);text-align:left;font-family:Arial,sans-serif;font-size:16px;line-height:20px}
.trc-c-reference-ticket-label,.trc-c-reference-status,.trc-c-reference-number,.trc-c-reference-ticket-beta{font-family:Arial,sans-serif;font-size:16px;line-height:20px}
.trc-c-reference-ticket-label{margin:0!important;padding:0 0 12px!important;border-bottom:1px dashed #b8b8b8;color:#222;font-weight:700;letter-spacing:1px;text-transform:uppercase}
.trc-c-reference-status{margin:12px 0 0!important;padding:0 0 12px!important;border-bottom:1px dashed #b8b8b8;color:#ed1c24!important;font-weight:700;letter-spacing:1px;text-transform:uppercase}
.trc-c-reference-number{margin:12px 0 0!important;padding:0 0 12px!important;border-bottom:1px dashed #b8b8b8;color:#222;font-weight:700;letter-spacing:1px;text-transform:uppercase}
.trc-c-reference-number strong{font-family:Arial,sans-serif;font-size:18px;line-height:20px;font-weight:700;letter-spacing:0;text-transform:none;color:#222;overflow-wrap:anywhere}
.trc-c-reference-ticket-beta{margin:12px 0 0!important;color:#5b5b5b;font-weight:400;letter-spacing:0}
.trc-c-confirmation-email-note{margin:16px 0 0;line-height:1.4;font-size:clamp(12px,1.25vw,16px);white-space:nowrap}
.trc-c-marketing-acknowledgment{margin:24px 0 0;padding-top:18px;border-top:1px solid #dedfe3}
@media(max-width:580px){.trc-c-confirmation-email-note{white-space:normal;font-size:13px}.trc-c-reference-ticket{padding:15px 16px;margin-top:20px}.trc-c-reference-number strong{font-size:18px}}
.trc-c-feed{max-width:1200px;margin:32px auto;padding:24px;border-top:1px solid var(--trc-c-line)}
.trc-c-feed-head{display:flex;align-items:center;flex-wrap:wrap;gap:12px 24px;margin-bottom:18px}
.trc-c-feed-head h2{font-size:22px;margin:0;flex:1 1 300px;line-height:1.25}
.trc-c-feed-head a{font-size:14px;color:var(--trc-c-red);font-weight:700}
.trc-c-feed-items{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.trc-c-quote{padding:22px;border:1px solid var(--trc-c-line);border-radius:12px;background:#fff;overflow-wrap:anywhere}
.trc-c-quote blockquote{font-size:18px;font-weight:550;line-height:1.5;margin:0;padding:0;border:0;color:inherit}
.trc-c-quote p{font-size:12px;color:var(--trc-c-muted);margin:16px 0 0}
.trc-c-ticker .trc-c-feed-window{overflow-x:auto;scrollbar-width:thin;padding:3px 3px 12px}
.trc-c-ticker .trc-c-feed-items{display:flex;width:max-content}
.trc-c-ticker .trc-c-quote{width:330px;max-width:75vw;flex:0 0 auto}
.trc-c-pause{font:inherit;font-size:12px;border:1px solid #b8bcc5;border-radius:6px;background:#fff;padding:7px 10px;cursor:pointer;color:var(--trc-c-ink)}
.trc-c-empty{color:var(--trc-c-muted)!important}
.trc-c-coming{--trc-c-red:#f0000c;--trc-c-ink:#111115;--trc-c-line:#292938;padding:52px 28px 24px;max-width:1200px;width:100%;margin:auto;text-align:center;background:#fff}
.trc-c-coming-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,340px);align-items:center;gap:48px}
.trc-c-coming-copy{min-width:0}
.trc-c-coming-without-book{grid-template-columns:minmax(0,660px);justify-content:center}
.trc-c-coming h1{color:var(--trc-c-ink);font-size:clamp(40px,6vw,82px);font-weight:900;line-height:1.05;letter-spacing:-2px;text-transform:uppercase;margin:0 0 56px;text-shadow:0 2px 0 rgba(0,0,0,.14),0 6px 12px rgba(0,0,0,.16)}
.trc-c-coming .trc-c-coming-description{font-size:clamp(20px,2.3vw,28px);line-height:1.5;max-width:620px;margin:0 auto}
.trc-c-coming-cta{margin:48px auto 0;max-width:756px}
.trc-c-coming-divider{width:96px;max-width:100%;height:0;border:0;border-top:1px solid #c6c7cc;margin:0 auto 30px}
.trc-c-coming-invitation{max-width:620px;margin:0 auto}
.trc-c-coming-invitation-copy{min-width:0}
.trc-c-coming-bell{display:flex;justify-content:center;margin:24px auto 16px}
.trc-c-coming-bell img{display:block;width:176px;max-width:100%;height:auto}
.trc-c-coming .trc-c-coming-intro{font-size:clamp(18px,2vw,22px);font-weight:400;line-height:1.4;margin:0 0 10px}
.trc-c-coming-cta h2{font-size:clamp(28px,3vw,36px);font-weight:800;line-height:1.22;margin:0 0 12px}
.trc-c-coming .trc-c-coming-support{font-size:clamp(18px,1.8vw,20px);font-weight:400;line-height:1.5;margin:0 0 48px}
.trc-c-coming .trc-c-coming-support strong{font-weight:700;color:inherit}
.trc-c-coming-cta .trc-c-button{width:min(100%,420px);font-size:clamp(21px,2.4vw,28px);border-radius:5px;padding:16px 24px;min-height:62px}
.trc-c-coming-cta .trc-c-button:hover{background:#c8000a}
.trc-c-coming .trc-c-book{width:calc(100% + 60px);max-width:400px;justify-self:center}
.trc-c-book img{display:block;width:100%;max-width:100%;height:auto}
.trc-c-coming .trc-c-feed{max-width:none;margin:48px 0 0;padding:24px 0;border-color:#dedfe3;text-align:left}
.trc-c-coming-footer{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:14px 24px;border-top:1px solid var(--trc-c-line);margin-top:82px;padding-top:18px;text-align:left}
.trc-c-coming-footer p{margin:0;font-size:14px;line-height:1.5}
.trc-c-coming-offerings,.trc-c-footer-offerings{text-transform:uppercase;letter-spacing:2px}
.trc-c-coming-signoff{font-style:italic}
.trc-c-counts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:24px 0}
.trc-c-counts a{background:#fff;border:1px solid #e1e4e8;border-radius:10px;padding:18px;color:inherit;text-decoration:none}
.trc-c-counts strong{display:block;font-size:30px}
.trc-c-counts span{font-size:13px}
.trc-c-filters{display:flex;gap:12px;flex-wrap:wrap;margin:20px 0}
.trc-c-filters input,.trc-c-filters select{font:inherit;padding:10px;border:1px solid #d1d5db;border-radius:8px;min-width:0;background:#fff}
.trc-c-filters input{flex:1 1 220px}
.trc-c-inbox-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.trc-c-inbox-card{display:block;background:#fff;color:inherit;text-decoration:none;border:1px solid #e1e4e8;border-radius:12px;padding:22px;overflow-wrap:anywhere}
.trc-c-inbox-card:hover{border-color:#3857e8}
.trc-c-inbox-card h2{font-size:20px;margin:12px 0}
.trc-c-inbox-card small{color:#68707c;font-size:12px}
.trc-c-original{padding:20px;background:#f7f8fa;border-radius:10px;overflow-wrap:anywhere}
.trc-c-permission-summary{padding-left:18px;font-size:14px}
.trc-c-review .trc-hq-sidepanel h2{font-size:18px;margin:22px 0 12px}
.trc-c-pagination{display:flex;flex-wrap:wrap;gap:8px;margin-top:24px}
.trc-c-pagination a{padding:6px 12px;border:1px solid #ddd;border-radius:6px;color:inherit;text-decoration:none}
.trc-c-pagination [aria-current=page]{background:#3857e8;color:#fff}
@media(max-width:800px){.trc-c-feed-items{grid-template-columns:1fr 1fr}.trc-c-coming-grid{grid-template-columns:minmax(0,1fr);gap:0}.trc-c-coming-copy{display:contents}.trc-c-coming .trc-c-book{grid-row:3;width:100%;max-width:320px;margin:34px auto 0}.trc-c-coming h1{grid-row:1;font-size:clamp(40px,9vw,64px);letter-spacing:-1px;margin-bottom:30px}.trc-c-coming .trc-c-coming-description{grid-row:2}.trc-c-coming-cta{grid-row:4;width:100%;margin-top:34px}.trc-c-coming-footer{justify-content:center;text-align:center}}
@media(max-width:600px){.trc-c-form-wrap{padding:24px 18px;border-radius:12px;margin:16px auto}.trc-c-heading{gap:8px}.trc-c-heading .trc-c-bell{width:54px;height:48px;flex-basis:54px}.trc-c-columns,.trc-c-inbox-grid,.trc-c-feed-items{grid-template-columns:1fr}.trc-c-counts{grid-template-columns:1fr 1fr}.trc-c-button{width:100%}.trc-c-feed{padding:20px 4px}.trc-c-coming{padding:32px 16px 20px}.trc-c-coming-footer p{font-size:12px}.trc-c-coming-offerings,.trc-c-footer-offerings{letter-spacing:1.2px}.trc-c-permissions{padding:8px 12px 14px}}

@media(max-width:600px){.trc-c-coming-bell{margin:20px auto 14px}.trc-c-coming-bell img{width:136px}.trc-c-coming .trc-c-coming-support{margin-bottom:40px}}

/* Approved Complaint Department page; scope all rules to this wrapper. */
.trc-c-department{--trc-c-red:#f0000c;--trc-c-ink:#111115;--trc-c-line:#c6c7cc;width:100%;max-width:1200px;margin:0 auto;padding:28px 28px 24px;background:#fff}
.trc-c-department-back{display:inline-flex;gap:10px;align-items:center;color:var(--trc-c-ink);font-size:16px;line-height:1.5;text-decoration:underline}
.trc-c-department-back span{text-decoration:none}
.trc-c-department-hero{text-align:center;margin:32px auto 48px}
.trc-c-department-title{display:flex;align-items:center;justify-content:center;gap:clamp(14px,2vw,24px);width:fit-content;max-width:100%;margin:0 auto}
.trc-c-department-title h1{color:var(--trc-c-red);font-size:clamp(30px,4.2vw,52px);font-weight:800;line-height:1.15;letter-spacing:-1px;text-transform:none;margin:0;width:max-content;flex:0 1 auto;min-width:0;max-width:760px;text-wrap:balance;text-align:center;text-shadow:0 2px 0 rgba(0,0,0,.14),0 6px 12px rgba(0,0,0,.16)}
.trc-c-department-heading-line{display:block}
.trc-c-department-name{white-space:nowrap}
.trc-c-department-bubble{display:block;width:clamp(112px,16vw,200px);height:auto;flex:0 0 auto}
.trc-c-department-hero>p{font-size:clamp(18px,2vw,22px);line-height:1.5;margin:10px 0 0}
.trc-c-department-form{max-width:900px;margin:0 auto}
.trc-c-department .fluentform{font-family:inherit;color:var(--trc-c-ink)}
.trc-c-department .fluentform .ff-el-group{margin-bottom:24px}
.trc-c-department .fluentform .trc-c-email-note{font-size:16px;line-height:1.5;color:#535663;margin:8px 0 0;text-align:left}
.trc-c-department .fluentform .ff-el-input--label label{color:var(--trc-c-ink);font-family:inherit;font-size:18px;font-weight:700;line-height:1.4}
.trc-c-department .fluentform .ff-el-form-control{font-family:inherit;font-size:18px;line-height:1.5;color:var(--trc-c-ink);background:#fff;border:1px solid #535663;border-radius:4px;padding:12px 16px;min-height:48px}
.trc-c-department .fluentform textarea.ff-el-form-control{min-height:156px;resize:vertical}
.trc-c-department .fluentform .ff-el-form-control::placeholder{color:#72788c;opacity:1}
.trc-c-department .fluentform .ff-el-form-check-label{font-size:16px;line-height:1.5}
.trc-c-department .fluentform input:is([type=radio],[type=checkbox]){accent-color:var(--trc-c-red)}
.trc-c-department .fluentform .ff_submit_btn_wrapper{text-align:center;margin-top:28px}
.trc-c-department .fluentform .ff_submit_btn_wrapper::before{content:"";display:block;width:144px;height:96px;max-width:100%;margin:0 auto 24px;background:url("silver-desk-bell.webp") center/contain no-repeat}
.trc-c-department .fluentform .ff-btn-submit{display:inline-flex;align-items:center;justify-content:center;width:min(100%,400px);min-height:58px;padding:14px 24px;background:var(--trc-c-red)!important;background-image:none!important;color:#fff!important;border:0;border-radius:5px;font-family:inherit;font-size:22px;font-weight:700;line-height:1.4;cursor:pointer}
.trc-c-department .fluentform .ff-btn-submit:hover{background:#ce0010!important}
.trc-c-department-footer{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:14px 24px;border-top:1px solid var(--trc-c-line);margin-top:36px;padding-top:18px;text-align:left}
.trc-c-department-footer p{margin:0;font-size:14px;line-height:1.5}
.trc-c-department-logo,.trc-c-coming-logo{position:relative;display:inline-flex;width:clamp(180px,24vw,240px);max-width:100%;flex:0 0 auto}.trc-c-department-logo img,.trc-c-coming-logo img{display:block;width:100%;height:auto}
.trc-c-department-hero>.trc-c-department-tagline{font-style:normal;font-size:clamp(24px,2.8vw,32px);font-weight:600;line-height:1.35;margin:20px 0 0}
@media(max-width:800px){.trc-c-department-title h1{font-size:clamp(28px,5.2vw,42px);letter-spacing:-.7px}.trc-c-department-hero{margin-bottom:36px}.trc-c-department-footer{justify-content:center;text-align:center}}
@media(max-width:600px){.trc-c-department{padding:20px 16px}.trc-c-department-back{font-size:14px}.trc-c-department-title{gap:12px}.trc-c-department-title h1{font-size:clamp(25px,5.8vw,34px);letter-spacing:-.5px}.trc-c-department-bubble{width:clamp(80px,24vw,104px)}.trc-c-department-hero{margin:26px auto 32px}.trc-c-department .fluentform .ff-el-input--label label,.trc-c-department .fluentform .ff-el-form-control{font-size:16px}.trc-c-department .fluentform .ff-btn-submit{font-size:20px}.trc-c-department-footer{justify-content:center;text-align:center}.trc-c-department-footer p{font-size:12px}}

.trc-c-department-counter{max-width:900px;margin:32px auto 0;text-align:center}
.trc-c-department-counter p{display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:8px 12px;margin:0}
.trc-c-department-counter strong{font-size:26px;font-weight:800;line-height:1.2}
.trc-c-department-counter span{font-size:13px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--trc-c-muted)}

@media(max-width:600px){.trc-c-department .fluentform .ff_submit_btn_wrapper::before{width:112px;height:75px;margin-bottom:20px}}

@media(max-width:600px){.trc-c-department .fluentform .trc-c-email-note{font-size:14px}}

/* v1.17.39 — opt-in Coming Soon approved complaint teaser */
.trc-c-coming .trc-c-teaser{max-width:1100px;margin:55px auto 0;padding:35px 0 45px;border-top:1px solid #dedfe3;text-align:center;color:#15151a}
.trc-c-teaser-heading h2{font-size:clamp(26px,3vw,38px);font-weight:850;letter-spacing:-.6px;line-height:1.18;margin:0 0 10px}
.trc-c-teaser-heading p{font-size:17px;margin:0 0 28px}
.trc-c-teaser-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;text-align:left}
.trc-c-teaser-card{padding:24px;border:1px solid #e0e0e3;border-radius:12px;background:#fff;overflow-wrap:anywhere;box-shadow:0 4px 18px rgba(0,0,0,.035)}
.trc-c-teaser-category{display:block;color:#e60012;font-size:12px;font-weight:750;margin-bottom:13px}
.trc-c-teaser-card blockquote{font-size:18px;line-height:1.5;font-weight:600;margin:0;padding:0;border:0}
.trc-c-teaser-card p{font-size:12px;color:#666;margin:18px 0 0}
.trc-c-teaser-empty{max-width:620px;margin:20px auto 28px;padding:22px;background:#fafafa;border:1px solid #eee;border-radius:10px}
.trc-c-teaser-invite{font-weight:750;margin:27px 0 10px}
.trc-c-teaser-link{display:inline-block;color:#e60012!important;font-weight:800;text-decoration:none}
.trc-c-teaser-link:hover{text-decoration:underline}
@media(max-width:800px){.trc-c-teaser-cards{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.trc-c-coming .trc-c-teaser{margin-top:35px;padding:28px 0}.trc-c-teaser-cards{grid-template-columns:1fr}.trc-c-teaser-card{padding:20px}}

/* v1.17.40 — quieter teaser, roomier cards, no duplicate CTA */
.trc-c-coming .trc-c-teaser{margin-top:68px;padding:45px 0 62px}
.trc-c-teaser-heading h2{font-size:clamp(23px,2.45vw,32px);line-height:1.22}
.trc-c-teaser-heading p{margin-bottom:32px}
.trc-c-teaser-cards{gap:22px}
.trc-c-teaser-card{padding:28px}
.trc-c-teaser-empty{max-width:700px;margin:25px auto 0;padding:27px 30px;font-size:17px}
@media(max-width:600px){.trc-c-coming .trc-c-teaser{margin-top:44px;padding:34px 0 42px}.trc-c-teaser-card{padding:22px}.trc-c-teaser-empty{padding:22px}}

/* Public Complaint Wall */
.trc-c-wall{--trc-c-red:#f0000c;--trc-c-ink:#111115;max-width:1160px;margin:0 auto;padding:20px 24px 80px;background:#fff}
.trc-c-wall-header{text-align:center;padding:0 0 42px}
.trc-c-wall-kicker{color:#e60012!important;font-size:clamp(18px,2.1vw,22px);font-weight:850;letter-spacing:1.2px;margin:0 0 12px}
.trc-c-wall-header h1{font-size:clamp(38px,6vw,68px);line-height:1.07;letter-spacing:-1.7px;font-weight:900;margin:0 0 18px;color:#111115}
.trc-c-wall-header>p:not(.trc-c-wall-kicker){font-size:clamp(17px,2vw,21px);margin:0 auto 28px;max-width:650px}
.trc-c-wall-filters{display:flex;gap:9px;justify-content:center;flex-wrap:wrap;margin:0 0 34px}
.trc-c-wall-filters a{font-size:13px;font-weight:700;padding:9px 15px;border-radius:99px;border:1px solid #dedfe3;text-decoration:none;color:#24242a;background:#fff}
.trc-c-wall-filters a[aria-current=page]{background:#111115;color:#fff;border-color:#111115}
.trc-c-wall-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}
.trc-c-wall-card{padding:26px 24px;border:1px solid #e5e5e8;background:#fafafa;border-radius:12px;min-width:0;overflow-wrap:anywhere}
.trc-c-wall-category{display:inline-block;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.8px;color:#d9000d;margin-bottom:18px}
.trc-c-wall-card blockquote{margin:0;padding:0;border:0;font-size:18px;line-height:1.55;font-weight:650;color:#15151a;white-space:normal}
.trc-c-wall-card p{font-size:12px;color:#666975!important;margin:22px 0 0}
.trc-c-wall-empty{text-align:center;background:#fafafa;border:1px solid #e7e7eb;border-radius:12px;padding:42px 24px;max-width:700px;margin:0 auto}
.trc-c-wall-empty p{font-size:22px;font-weight:800;margin:0 0 7px}
.trc-c-wall-empty span{color:#666975;font-size:14px}
.trc-c-wall-pages{display:flex;justify-content:center;align-items:center;gap:22px;margin-top:34px;font-size:14px}
.trc-c-wall-pages a{color:#d9000d;font-weight:750;text-decoration:none}
@media(max-width:850px){.trc-c-wall-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:580px){.trc-c-wall{padding:32px 16px 56px}.trc-c-wall-grid{grid-template-columns:1fr}.trc-c-wall-card{padding:22px}.trc-c-wall-header{padding-bottom:28px}}

/* v1.17.44 — complaint review guidance and wall card polish */
.trc-c-wall-card{display:flex;flex-direction:column;font-family:inherit}
.trc-c-wall-card-top{display:flex;justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:18px}
.trc-c-wall-card .trc-c-wall-category{margin-bottom:0}
.trc-c-wall-reference{font-size:11px;font-weight:750;letter-spacing:.5px;color:#72747d;white-space:nowrap;text-transform:uppercase}
.trc-c-wall-card blockquote{font-family:inherit!important;font-size:17px;font-weight:650;line-height:1.55}
.trc-c-wall-card .trc-c-wall-attribution{border-top:1px solid #e5e5e8;margin-top:auto;padding-top:16px;font-size:12px}
.trc-c-wall-card blockquote + .trc-c-wall-attribution{margin-top:24px}
.trc-c-review-guide{border:1px solid #dedfe3;background:#fff;border-radius:12px;padding:16px 22px;margin:16px 0 24px;font-size:14px;line-height:1.6}
.trc-c-review-guide summary{font-weight:800;cursor:pointer;font-size:17px}
.trc-c-review-guide summary span{font-weight:400;color:#666975;font-size:13px}
.trc-c-review-guide ol{margin:12px 0 10px;padding-left:24px}
.trc-c-review-guide li{margin-bottom:5px}
.trc-c-review-guide p{margin:8px 0 0;color:#565a63}
.trc-c-field-hint{cursor:help;color:#666975;font-size:14px}
.trc-c-review-reminder{font-size:12px;line-height:1.5;color:#50545e;background:#f7f7f8;border:1px solid #e5e5e8;border-radius:8px;padding:10px;margin:12px 0}

/* v1.17.45: wall navigation, filter selector and one-click Connections */
.trc-c-teaser-wall-nav{text-align:center;margin:27px 0 0!important}
.trc-c-teaser-wall-nav a,.trc-c-wall-visit a{color:#e60012!important;font-weight:800;text-decoration:none}
.trc-c-teaser-wall-nav a:hover,.trc-c-wall-visit a:hover{text-decoration:underline}
.trc-c-wall-visit{text-align:center;margin:26px auto 12px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:9px}
.trc-c-wall-visit span{font-size:16px;font-weight:650;color:#24242a}
.trc-c-wall-filter-form{display:flex;justify-content:center;align-items:center;flex-wrap:wrap;gap:12px;margin:0 auto 35px}
.trc-c-wall-filter-form label{font-weight:750;color:#18181c}
.trc-c-wall-filter-form select{min-width:230px;max-width:100%;padding:12px 14px;border:1px solid #d7d7dc;border-radius:10px;background:#fff;color:#19191d;font-size:15px}
.trc-c-wall-filter-form button{border:0;background:#121216;color:#fff;padding:12px 20px;border-radius:10px;font-weight:750;cursor:pointer}
.trc-c-wall-filter-form a{color:#d00012;font-weight:700;text-decoration:none}
.trc-c-connection-group{border:1px solid #dedfe3;border-radius:10px;padding:15px;margin:14px 0}
.trc-c-connection-group legend{font-size:16px;font-weight:750;padding:0 6px}
.trc-c-connection-options{display:grid;grid-template-columns:repeat(auto-fit,minmax(185px,1fr));gap:9px 16px;max-height:240px;overflow-y:auto}
.trc-c-connection-options label{display:flex!important;align-items:center;gap:8px;font-size:14px!important;font-weight:500!important;margin:0!important;cursor:pointer}
.trc-c-connection-options input[type=checkbox]{width:17px!important;height:17px!important;flex:0 0 17px;margin:0!important}
@media(max-width:600px){.trc-c-wall-filter-form{flex-direction:column;align-items:stretch}.trc-c-wall-filter-form select{width:100%}.trc-c-connection-options{grid-template-columns:1fr}}

/* v1.17.46: accessible quick category buttons and cleaner wall heading */
.trc-c-wall-header{padding-top:0}
.trc-c-wall-filters{display:flex;flex-wrap:wrap;justify-content:center;gap:10px;margin:0 auto 36px;max-width:1200px}
.trc-c-wall-filters a{display:inline-flex;align-items:center;justify-content:center;padding:10px 16px;line-height:1.3;white-space:normal;text-align:center;transition:background-color .15s,border-color .15s}
.trc-c-wall-filters a:hover{border-color:#777;color:#111}
.trc-c-wall-filters a[aria-current="page"],.trc-c-wall-filters a[aria-current="page"]:hover{background:#111115;color:#fff;border-color:#111115}
.trc-c-wall-filters a:focus-visible{outline:3px solid #e60012;outline-offset:3px}
@media(max-width:580px){.trc-c-wall-filters{gap:7px}.trc-c-wall-filters a{font-size:12px;padding:9px 12px}}

/* v1.17.47 — match the Coming Soon branded footer on both Complaint Wall modes. */
.trc-c-wall .trc-c-wall-footer{width:100%;max-width:1200px;margin:82px auto 0;padding-top:18px}
.trc-c-wall .trc-c-wall-footer .trc-c-coming-logo img{display:block;width:220px;max-width:100%;height:auto}
@media(max-width:800px){.trc-c-wall .trc-c-wall-footer{justify-content:center;text-align:center}}
@media(max-width:600px){.trc-c-wall .trc-c-wall-footer{margin-top:56px}.trc-c-wall .trc-c-wall-footer p{font-size:12px}}

/* v1.17.48: understated back navigation on public and private Complaint Wall. */
.trc-c-wall-back-nav{width:100%;max-width:1200px;margin:0 auto 24px;text-align:left}
.trc-c-wall-back-nav a{display:inline-flex;align-items:center;color:#55565d;font-size:14px;font-weight:600;text-decoration:none;transition:color .15s ease}
.trc-c-wall-back-nav a:hover,.trc-c-wall-back-nav a:focus-visible{color:#e60012;text-decoration:underline}
@media(max-width:600px){.trc-c-wall-back-nav{margin-bottom:18px}.trc-c-wall-back-nav a{font-size:13px}}

/* Category artwork v1.17.49 */
.trc-c-category-icon{width:38px;height:32px;object-fit:contain;vertical-align:middle;flex-shrink:0;margin-right:8px}
.trc-c-filter-icon{width:25px;height:22px;object-fit:contain;vertical-align:middle;margin-right:6px}
.trc-c-wall-category,.trc-c-teaser-category{display:inline-flex;align-items:center}
.trc-c-wall-filters a{display:inline-flex;align-items:center;justify-content:center}
.trc-c-review-category-icon{display:flex;align-items:center;gap:7px;margin:8px 0;color:#4b5563;font-size:13px}
.trc-c-review-category-icon img{width:44px;height:38px;margin-right:0}

/* v1.17.51 — readable category feature beneath text-only filters */

.trc-c-wall-featured-category{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:7px;text-align:center;margin:-7px auto 30px;padding:0 12px;background:transparent}
.trc-c-wall-featured-category .trc-c-featured-icon{display:block;width:160px;height:160px;max-width:42vw;object-fit:contain;margin:0 auto}
.trc-c-wall-featured-category h2{font-size:clamp(19px,2vw,25px);line-height:1.25;margin:0;color:#111115;font-weight:800}
.trc-c-wall-featured-category p{font-size:13px;color:#71717a;margin:0}
@media(max-width:580px){.trc-c-wall-featured-category .trc-c-featured-icon{width:140px;height:140px}.trc-c-wall-featured-category{margin-bottom:24px}}

/* v1.17.52 — illustration contains its own category label; avoid duplicates */
.trc-c-wall-featured-category h2,.trc-c-wall-featured-category p{display:none!important}

/* v1.17.70 — illustrated category selectors and closing invitation. */
.trc-c-wall{--trc-c-red:#e41e26}
.trc-c-wall .trc-c-wall-header{padding-bottom:24px}
.trc-c-wall .trc-c-wall-header>p{margin-bottom:0}
.trc-c-wall .trc-c-wall-filters{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px 12px;margin:0 auto 28px;max-width:1000px}
.trc-c-wall .trc-c-wall-filters a{display:flex;flex-direction:column;align-items:center;justify-content:flex-start;gap:3px;min-width:0;padding:6px 4px 8px;border:0;border-radius:0;box-shadow:none;background:transparent;color:#171717;font-size:13px;font-weight:700;line-height:1.3;white-space:normal;text-align:center;text-decoration:none;transition:color .18s ease}
.trc-c-wall .trc-c-wall-filters a img{display:block;width:76px;height:66px;max-width:100%;object-fit:contain;flex-shrink:0;margin:0;transform:scale(1);transition:transform .18s ease}
.trc-c-wall .trc-c-wall-filters a span{display:flex;align-items:center;justify-content:center;min-height:34px;text-underline-offset:5px;text-decoration-thickness:2px}
.trc-c-wall .trc-c-wall-filters a[aria-current="page"],.trc-c-wall .trc-c-wall-filters a[aria-current="page"]:hover{background:transparent;color:#e41e26;border:0;box-shadow:none}
.trc-c-wall .trc-c-wall-filters a[aria-current="page"] img{transform:scale(1.06)}
.trc-c-wall .trc-c-wall-filters a:focus-visible{outline:3px solid #e41e26;outline-offset:4px}
.trc-c-wall-cta{text-align:center;margin:42px auto 0;padding:30px 16px}
.trc-c-wall-cta h2{font-size:clamp(22px,3vw,30px);line-height:1.2;font-weight:800;margin:0 0 18px;color:#171717}
.trc-c-wall .trc-c-wall-cta .trc-c-button{background:#e41e26}
.trc-c-wall .trc-c-wall-cta .trc-c-button:hover{background:#bc1820}
@media(hover:hover){.trc-c-wall .trc-c-wall-filters a:hover{border:0;box-shadow:none;color:#e41e26;background:transparent}.trc-c-wall .trc-c-wall-filters a:hover img{transform:scale(1.08)}}
@media(max-width:900px){.trc-c-wall .trc-c-wall-filters{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media(max-width:580px){.trc-c-wall .trc-c-wall-filters{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-bottom:26px}.trc-c-wall .trc-c-wall-filters a{padding:4px 2px 6px;font-size:11px;gap:2px}.trc-c-wall .trc-c-wall-filters a img{width:64px;height:56px}.trc-c-wall .trc-c-wall-filters a span{min-height:40px}.trc-c-wall-cta{margin-top:26px}}
@media(prefers-reduced-motion:reduce){.trc-c-wall .trc-c-wall-filters a,.trc-c-wall .trc-c-wall-filters a img{transition:none}.trc-c-wall .trc-c-wall-filters a:hover img,.trc-c-wall .trc-c-wall-filters a[aria-current="page"] img{transform:none}}

.trc-c-wall .trc-c-wall-instruction{text-align:center;font-size:15px;line-height:1.5;font-weight:500;color:#444;margin:0 auto 18px}
.trc-c-wall .trc-c-wall-filters a[aria-current="page"] span{text-decoration:none}

/* v1.18.00 — uniform collapsed Complaint Wall cards, expandable full text */
.trc-c-wall-card{min-height:350px}
.trc-c-wall-body{min-height:calc(1.55em * 6);max-height:calc(1.55em * 6);overflow:hidden;font-size:17px;line-height:1.55}
.trc-c-wall-body blockquote{font-size:inherit!important;line-height:inherit!important;margin:0!important}
.trc-c-wall-card.is-expanded .trc-c-wall-body{max-height:none;overflow:visible}
.trc-c-wall-toggle:not([hidden]){display:block;align-self:flex-start;border:0;background:transparent;color:#b70010;font:inherit;font-size:13px;font-weight:750;padding:9px 0;cursor:pointer;text-decoration:underline;text-underline-offset:3px}
.trc-c-wall-toggle:focus-visible{outline:2px solid #b70010;outline-offset:3px}
.trc-c-wall-card .trc-c-wall-attribution{margin-top:auto!important}
@media(max-width:580px){.trc-c-wall-card{min-height:350px}}

/* v1.18.01 — six-line expandable featured complaints on Coming Soon and feed. */
.trc-c-expandable-card{display:flex;flex-direction:column;align-items:stretch;min-height:255px}
.trc-c-expandable-card .trc-c-preview-body{height:9em;max-height:9em;overflow:hidden;flex-shrink:0;font-size:18px;line-height:1.5}
.trc-c-expandable-card .trc-c-preview-body blockquote{font-size:inherit!important;line-height:inherit!important;margin:0!important}
.trc-c-expandable-card.is-expanded .trc-c-preview-body{height:auto;max-height:none;overflow:visible}
.trc-c-expandable-card .trc-c-preview-toggle:not([hidden]){display:block;align-self:flex-start;border:0;background:transparent;color:#b70010;font:inherit;font-size:13px;font-weight:750;padding:9px 0;cursor:pointer;text-decoration:underline;text-underline-offset:3px}
.trc-c-expandable-card .trc-c-preview-toggle:focus-visible{outline:2px solid #b70010;outline-offset:3px}
.trc-c-expandable-card>p{margin-top:auto!important;padding-top:16px}

/* Complaint HQ inbox: independent intake and personal-response indicators. */
.trc-c-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;flex-wrap:wrap}
.trc-c-card-badges{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.trc-c-status-badge{display:inline-block;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:750;letter-spacing:.1px;line-height:1.2;white-space:nowrap}
.trc-c-status-new{color:#1d4ed8;background:#dbeafe}
.trc-c-status-needs{color:#92400e;background:#fef3c7}
.trc-c-status-draft{color:#1e40af;background:#dbeafe}
.trc-c-status-replied{color:#166534;background:#dcfce7}